World's Most Advanced DTH service. To Request for any Add - On or Change of Package contact Online Sales Help Desk Number: 022-66224343 Email ID: service@d2honline.com
Terms & Conditions
 
1) Customer needs to activate the recording facility at a once time cost of Rs.-100/- (1st 3 months recording subscriptions is FREE) The Monthly subscription cost from 4th months onwards is Rs.30 per month.

2) All Promotional Offers (1 Month D2H Cinema, Active Services, etc) are for limited period only. Customer has to manually disconnect the same after the promotion period. Videocon d2h & Budki Telecom is not responsible for Account Deduction if customer does not discontinue offer post promotion period leading to Amount Deduction from Customer Account.

 
  Refund and cancellation
 
  1. Refund will only be issued in case product is not installed and activated.
  2. Standard Installation to be provided with new connection. Standard installation includes Digital Set Top Box, Antenna and 10 m wire. Any additional component like extra wire, Window bracket to be charged. Concealed wiring in case needed to be done by customer.
  3. Incase of any cancellation due to unforseen circumustances,no line of sight,etc,mail should be marked on refunds@d2honline.com
  4. All the above mentioned products are available on rental mode only . For hire purchase or Outright Sale details if applicable please visit at www.videocond2h.com/wsc/products.aspx
  5. The Shopping amount will be deducted from the user as soon as he subscribes to any product.
  6. If the user places the order and due to some reason (unexpected lack of inventory or any other reason) the retailer is not able to ship the product, the order will be cancelled and the amount will be refunded without any charges.
  7. In case of any Cancellations due to any unforeseen circumstances, No Line of Sight, Society permissions, etc, The amount will be refunded to the customer in 30 working days.
  8. Unlimited recording implies that customer can use multiple external storage devices like USB / External Hard disk to create his own library.
  9. All per month entry offers (pm or / month) corresponds to 30 days only.
  10. Accordingly, long term entry offers corresponds as follows, 5 years duration is equal to 1800 days , 24 months duration is equal to 720 days , 12 Months (Annual) duration is equal to 360 days, 6 Months (semi-annual) duration is equal to 180 days & 3 Months duration is equal to 90 days
  11. Under SD to HD upgrade offer, customer having STB Model No - 2244-IR/2255-IR/3344-IR, Box will not be changed. Against Fresh recharge of Rs 1299 customer will get 12 months of applicable HD add-on.
 
  Delivery policy
 
  1. Delivery is subject to product availability, and an order will be delivered only after confirmation by the customer over the phone (for Payment on Delivery) or as soon as the payment has been made..
  2. D2hOnline.com usually delivers the confirmed order within 1-2 working days of the order being placed if all customer interactions are confirmed and the Customer Payment is successfully recieved.
  3. Delivery is currently limited to and free of Charge across all Major Metros and Tier 1 Cities.
  4. For Sales through Collection in Mumbai and Delhi NCR, Installation will be scheduled 24-48 hours after Payment Collection. Authorized Collection Agency: Budki Telecom
  5. For Bank Deposits and Bank Transfers (NEFT from ICICI and Non ICICI Banks) across India: Authorized Collection Agency: Budki Telecom, Current A/C # 101605000175, Borivali SV Road Branch, Mumbai, RTGS/NEFT IFSC Code: ICIC0001016 .
  6. By Putting your Contact details on Videocond2h.com and D2HOnline.com, Customer authorizes Videocon d2h Agent to contact him for product related information

  7. Terms and Conditions for 4K STB:-

    The product package shall consist of: One 4K Ultra HD STB, One Smart Card (inserted in the STB), One Remote, One Coin Battery, One HDMI Cable, One Power Adaptor, One User Guide Book / Manual of Practice ("Product"). Individual items are not for retail sale. Specially packed for the purpose of servicing DTH Industry.

    The Offer Price (Rs. 6590/- is applicable for new Customer and Rs. 5990/- is applicable for the existing Customer) is inclusive of cost of the Product, standard installation/ activation charges and applicable taxes, if any. The New Customer shall be bound to pay Rs. 375/- at the time of activation to our authorised engineer. The aforesaid Offer Price for the New Customer includes the amount of Rs. 375/- to be paid by the Customer at the time of installation.

    Standard Cable Length is 10 meters, any cable usage beyond 10 metres will be charged @ Rs.12 per meter by the authorized engineer, which need to be paid by Customer, at the time of installation, on actual length of the cable .

    The Customer can pre-book the Product either through our website www.videocond2h.com or by calling our Customer Care helpline number 07355873558.

    The Product will be installed by Videocon d2h authorized service engineer on the address provided by Customer to Videocon d2h, at the time of pre-booking of the Product. In case of any change in the address, Customer needs to call the Customer Care helpline number or write to us at customercare@d2h.com

    Warranty is applicable only on 4K Ultra HD Set Top Box for a period of One (1) year from date of installation.

    Under no circumstances whatsoever, the Customer shall be entitled to claim refund for the amount paid for the Product.

    Product will be provided on rental basis only.

    Product will be delivered within four (4) working days from the date of booking / realization of payment whichever is later. Notwithstanding anything contained elsewhere in this Terms and Conditions, Videocon d2h is not liable for any delay in delivery of the Product.

    The Existing Customers opting for up-gradation their existing CPE with the Product need to simultaneously return the existing CPE, its Smart Card & remote control.

    4K channel(s) will be provided by us on event basis, as & when the 4K feed is provided by the broadcasters, which will be charged in addition to the package subscription.

    For New Customers, subscription to Platinum HD/ New South Platinum HD pack is mandatory for activation of the 4K Ultra HD STB. In addition to 4K channel(s)/ content, Customers can continue to use the Product to view the Standard Definition and High Definition channels.

    The terms and condition are subject to change without prior intimation.

    In the event of any and all disputes or controversies arising out of or in connection with the interpretation of the provisions of these terms and conditions, the decision of VDL shall be final and binding on the Customers.

    These terms and conditions are in addition to the terms and conditions in the CAF and in the event of any inconsistencies between the two, the terms of the CAF shall be binding. These terms and conditions shall not constitute a waiver of any other provision of the CAF. Terms used herein but not defined shall have the same meaning as assigned to them in CAF. The terms and condition are subject to change without prior intimation

    By availing for this Product, it shall be construed that the Customer has read, understood, accepted and agreed to abide with all the terms and condition stated hereunder.

  8. Jabong.com Discount Coupon Terms and conditions:-

    1. Discount Coupon offer is valid till 23rd Feb 2017

    2. Max discount is 35% of MRP only

    3. Applicable on all excluding gold coin, precious jewellery, innerwear, beauty, tommy Hilfiger,Casio, Gini & Jony

    4. Not applicable on bundles.

    5. Applicable on both discounted & non discounted products also

    6. Payment mode: all

    7. To Redeem coupon visit http://www.jabong.com/all-products/?promotion=promo-20

    Note - BBCL & Budki Telecom will not be Liable for withdrawal, modification and change in the offer anytime by jabong.com

  9. T & C of Magzter  coupons.

    § By claiming this offer, you shall get 60-day Magzter GOLD subscription, which gives you unlimited access to 3,750+ magazines and premium articles.

    § The subscription begins from the day of claiming this offer.

    § The number of issues of each magazine which you can read depends on the publisher and magazine's frequency.

    § This offer cannot be combined with any other offer on Magzter.com.

    § This offer is valid only once per user.

    § This offer is not transferable, non-negotiable and cannot be encashed.

    § For any queries, please email help@magzter.com with subject as Videocon d2h – Magzter Offer.


  10. CouponDunia Terms and Conditions

    § Coupon Dunia Savings Coupon Code will be sent to you by SMS on your registered telephone number.

    § To use coupon Dunia savings coupon please visit http://videocond2h.coupondunia.in/ and enter password received by SMS on our registered telephone number

    § This coupons are not exchangeable for "cash" or "digital currency".

    § The usage of the coupons is incumbent upon the terms & conditions to be followed by the coupon holder or the purchaser. Such conditions need to be followed by the coupon holder or the purchaser.

    § The coupons are being offered by the respective merchant partners are sourced by CouponDunia. VideoconD2H Ltd or CouponDunia is not responsible either directly or indirectly with respect to any matter pertaining to non-acceptance of offer (if any)

    §All offers carry their respective Terms and Conditions, customer will need to abide with the T&C of the coupon as well as the T&C’s of the merchant where they would be redeeming the coupon.-

    §The rupee value associated with every coupon is an indicative to the minimum amount that would be saved by the customer if the coupon is used as per the terms and conditions of the coupon.

    § Coupons that do not carry an expiry date is valid only for the date it is emailed to the customers email account or till the promotional offer is valid from the merchants side.

    § The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.

    §The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.

    § CouponDunia and VideoconD2H Ltd shall not be liable in any manner for any cost or expense incurred for the purpose of redemption of the Coupon.

    § This coupon has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offer.
    § This offer/coupons is subject to promotional availability.

    § CouponDunia and VideoconD2H Ltd will have no legal and financial liability on unclaimed offers/coupons, incentives, vouchers etc beyond the applicable validity period of the offer/coupon.

    § VideoconD2H Ltd and CouponDunia does not endorse the quality of the goods and/or services purchased after usage of the coupon provided. Any complaints or queries pertaining to the same would have to be taken up directly with the merchant with respect to such products or services.

    § These Terms & Conditions are subject to Indian Law and the exclusive jurisdiction of the Courts in Mumbai.

    § Customer participation in usage of the coupon is on a voluntary basis.

    § The coupon cannot be clubbed with any other Offer that may be made available to the Customer(s) by CouponDunia or the merchant.

    § The coupons is valid on purchase of all products displayed on the merchant’s website or outlet unless specified in the terms and conditions of the coupon or the merchant’s platform.

    § CouponDunia holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the Cash back / discounts offered by the respective couponing merchant. Any dispute or claim regarding the goods, services and cash back / discounts must be resolved with the respective ecommerce merchant directly without any reference to CouponDunia.

    § By availing and using the coupon the customer agrees to the terms and conditions mentioned on www.coupondunia.in/terms



  11. Terms and Conditions for HD Smart Connect

    § The product package shall consist of: One HD Smart Connect , One Smart Card (inserted in the STB), One Remote, One Coin Battery, One HDMI Cable, One Power Adaptor, One User Guide Book / Manual of Practice ("Product"). Individual items are not for retail sale. Specially packed for the purpose of servicing DTH Industry.

    § The Offer Price (Rs. 3490/- & 3690/- is applicable for new Customer and Rs. 2490/- is applicable for the existing Customer) is inclusive of cost of the Product, standard installation/ activation charges and applicable taxes, if any.

    § Standard Cable Length is 10 meters, any cable usage beyond 10 meters will be charged @ Rs.12 per meter by the authorized engineer, which need to be paid by Customer, at the time of installation, on actual length of the cable.

    § The Product will be installed by Videocon d2h authorized service engineer on the address provided by Customer to Videocon d2h, at the time of pre-booking of the Product.

    § Warranty is applicable only on HD Smart Connect is for a period of One (1) year from date of installation.

    § Under no circumstances whatsoever, the Customer shall be entitled to claim refund for the amount paid for the Product.

    § Product will be provided on rental basis only.

    § Product will be delivered within four (4) working days from the date of booking / realization of payment whichever is later. Notwithstanding anything contained elsewhere in this Terms and Conditions, Videocon d2h is not liable for any delay in delivery of the Product.

    § HD Smart Connect is available under the select Pin codes.

    § This Box can be connected with Home Internet Connection (Broadband / Ethernet) . Videocon d2h will not provide the Internet connection facility. Some of the apps / features are currently available through mobile share only.

    § A minimum speed of 2MBPS is required for the usage of HD Smart Connect but in order to have wholesome and rich experience it is suggested to have a 4MBPS connectivity.

    § The Existing Customers opting for up-gradation their existing CPE with the Product need to simultaneously return the existing CPE, its Smart Card & remote control.

    § The terms and condition are subject to change without prior intimation.

    § In the event of any and all disputes or controversies arising out of or in connection with the interpretation of the provisions of these terms and conditions, the decision of VDL shall be final and binding on the Customers.

    § These terms and conditions are in addition to the terms and conditions in the CAF and in the event of any inconsistencies between the two, the terms of the CAF shall be binding. These terms and conditions shall not constitute a waiver of any other provision of the CAF. Terms used herein but not defined shall have the same meaning as assigned to them in CAF. The terms and condition are subject to change without prior intimation.

    § By availing for this Product, it shall be construed that the Customer has read, understood, accepted and agreed to abide with all the terms and condition stated hereunder.


  12. Terms & Conditions for Khushiyon Ki Diwali Offer.

    § Please visit http://www.videocond2h.com/wsc/khushiyon_ki_diwali_offer_tc.aspx
 
 
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